The Open-book Experience

The Open-book Experience
Author :
Publisher : Basic Books
Total Pages : 0
Release :
ISBN-10 : 0201933497
ISBN-13 : 9780201933499
Rating : 4/5 (97 Downloads)

Book Synopsis The Open-book Experience by : John Case

Download or read book The Open-book Experience written by John Case and published by Basic Books. This book was released on 1997-11-27 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the last decade companies have struggled to balance the human dimension of business with the need to be aggressive, competitive, and profitable. Of all the management solutions considered, one philosophy, open-book management, has proven its power to transform organizations and enhance morale and productivity again and again.But what was it about a seemingly risky philosophy, in which all of a company's financial numbers are revealed to every employee, that compelled companies as dissimilar as multibillion-dollar RR Donnelley and modest-sized Crisp publications, to undertake such a drastic rethinking of company management? Was it the increased profits other companies, such as Amoco Canada, were experiencing due to their employees' new financial involvement in the company? Or was it he improved production that Bagel Works, Inc., and Dixie Ironworks, Inc., realized through employee joint accountability? Perhaps it was the enhanced employee morale that still other companies were achieving now that their employees were partners who designed their own bonus packages. Likely, it was all these reasons and dozens more that convinced hundreds of companies to adopt open-book management to help reduce costs, improve quality, and boost sales, all while creating an environment that reinvented and revitalized the role of the employee.In this practical and highly accessible book, John Case, the leading authority and foremost chronicler of open-book management, shows how to put the open-book philosophy to work. The Open-Book Experience explains how to identify critical numbers, how to bring the corporate financials down to earth, and how to set up a system that gets everyone in the business working to improve performance. It describes how companies both large and small have actually implemented open-book management—how they got started, how they overcame obstacles, and how they taught employees to understand the business. Using a step-by-step methodology gleaned from the experiences of more than 100 successful companies, and revealing tools and techniques such as electronic scoreboards and collaborative “games,” Case shows how open-book management can work for any company wanting to bridge the age-old gap between concern for people and the need for rigorous performance measurement and improvement.

Open Book

Open Book
Author :
Publisher : Aspen Publishing
Total Pages : 305
Release :
ISBN-10 : 9781454877325
ISBN-13 : 1454877324
Rating : 4/5 (25 Downloads)

Book Synopsis Open Book by : Barry Friedman

Download or read book Open Book written by Barry Friedman and published by Aspen Publishing. This book was released on 2016-04-15 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Open Book: The Inside Track to Law School Success, 2E is a book that every JD and LLM law student needs to read, either before classes start or as they get going in their 1L year. Now in an expanded second edition, the book explains in a clear and easygoing, conversational manner what law professors expect from their students both in classes and exams. The authors, award-winning teachers with a wealth of classroom experience, give students an inside look at law school by explaining how, despite appearances to the contrary, classes connect to exams and exams connect to the practice of law. Open Book introduces them to the basic structure of our legal system and to the distinctive features of legal reasoning. To prepare students for exams, the book explains in clear and careful detail what exams are designed to test. It then devotes a single, clearly written chapter to each step of the process of answering exams. It also contains a wealth of material, both in the book and digitally, on preparing for exams. Finally, and perhaps most importantly, Open Book comes with a free suite of 18 actual law school exams in Civil Procedure, Constitutional Law, Contracts, Criminal Law, Property and Torts, written and administered by law professors. These exams include not only questions, but: (1) annotations from the professors explaining what they were looking for; (2) model answers written by the professors themselves; and (3) actual student answers, with professor comments that explain why certain answers were stronger of weaker. As Open Book explains, there is no better way to prepare for exams than by practicing, and these unique materials will enable students to get the most out of their pre-exam practice.

Wanderland

Wanderland
Author :
Publisher : Bloomsbury Publishing
Total Pages : 273
Release :
ISBN-10 : 9781472951946
ISBN-13 : 1472951948
Rating : 4/5 (46 Downloads)

Book Synopsis Wanderland by : Jini Reddy

Download or read book Wanderland written by Jini Reddy and published by Bloomsbury Publishing. This book was released on 2020-04-30 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: SHORTLISTED FOR THE 2021 STANFORD DOLMAN TRAVEL BOOK OF THE YEAR AWARD SHORTLISTED FOR THE 2020 WAINWRIGHT PRIZE FOR UK NATURE WRITING Alone on a remote mountaintop one dark night, a woman hears a mysterious voice. Propelled by the memory and after years of dreaming about it, Jini Reddy dares to delve into the 'wanderlands' of Britain, heading off in search of the magical in the landscape. A London journalist with multicultural roots and a perennial outsider, she determinedly sets off on this unorthodox path. Serendipity and her inner compass guide her around the country in pursuit of the Other and a connection to Britain's captivating natural world. Where might this lead? And if you know what it is to be Othered yourself, how might this colour your experiences? And what if, in invoking the spirit of the land, 'it' decides to make its presence felt? Whether following a 'cult' map to a hidden well that refuses to reveal itself, attempting to persuade a labyrinth to spill its secrets, embarking on a coast-to-coast pilgrimage or searching for a mystical land temple, Jini depicts a whimsical, natural Britain. Along the way, she tracks down ephemeral wild art, encounters women who worship The Goddess, falls deeper in love with her birth land and struggles – but mostly fails – to get to grips with its lore. Throughout, she rejoices in the wildness we cannot see and celebrates the natural beauty we can, while offering glimpses of her Canadian childhood and her Indian parents' struggles in apartheid-era South Africa. Wanderland is a book in which the heart leads, all things are possible and the Other, both wild and human, comes in from the cold. It is a paean to the joy of roaming, both figuratively and imaginatively, and to the joy of finding your place in the world.

Open Book

Open Book
Author :
Publisher : Aspen Publishers
Total Pages : 0
Release :
ISBN-10 : 1454806079
ISBN-13 : 9781454806073
Rating : 4/5 (79 Downloads)

Book Synopsis Open Book by : Barry Friedman

Download or read book Open Book written by Barry Friedman and published by Aspen Publishers. This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A concise, highly accessible guide to exam success. Provides an insider s view of what professors look for in exam answers, and how exam-taking connects to good lawyering. Accompanied by a Web site with content that is both free (e.g., sample outlines, class notes, case briefs) and for-sale (e.g., sample exams and memos written by professors giving feedback on the answers). Features: High-profile, experienced authors from elite schools with hands-on experience teaching the majority of the courses in the traditional 1L curriculum Distinctive central pedagogy: the pinball method of exam-taking Accompanied by Web site with content that is both free (e.g., sample outlines, class notes, case briefs) and for-sale (e.g., sample exams and memos written by professors giving feedback on the answers). Explains to students not just the how but the why of law school exams what makes law school exams different from exams students have encountered in other settings Detailed examples provide concrete demonstrations of exam-taking techniques Highly readable: prose is straightforward and humorous; key points accented with memorably amusing illustrations Not just an exam prep book; students are offered guidance on getting the most out of classes, and law school more generally

Teaching and Learning Mathematics Online

Teaching and Learning Mathematics Online
Author :
Publisher : CRC Press
Total Pages : 358
Release :
ISBN-10 : 9781351245562
ISBN-13 : 1351245562
Rating : 4/5 (62 Downloads)

Book Synopsis Teaching and Learning Mathematics Online by : James P. Howard, II

Download or read book Teaching and Learning Mathematics Online written by James P. Howard, II and published by CRC Press. This book was released on 2020-05-10 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: Online education has become a major component of higher education worldwide. In mathematics and statistics courses, there exists a number of challenges that are unique to the teaching and learning of mathematics and statistics in an online environment. These challenges are deeply connected to already existing difficulties related to math anxiety, conceptual understanding of mathematical ideas, communicating mathematically, and the appropriate use of technology. Teaching and Learning Mathematics Online bridges these issues by presenting meaningful and practical solutions for teaching mathematics and statistics online. It focuses on the problems observed by mathematics instructors currently working in the field who strive to hone their craft and share best practices with our professional community. The book provides a set of standard practices, improving the quality of online teaching and the learning of mathematics. Instructors will benefit from learning new techniques and approaches to delivering content. Features Based on the experiences of working educators in the field Assimilates the latest technology developments for interactive distance education Focuses on mathematical education for developing early mathematics courses

Open-Book Management

Open-Book Management
Author :
Publisher : Harper Collins
Total Pages : 232
Release :
ISBN-10 : 9780887308024
ISBN-13 : 0887308023
Rating : 4/5 (24 Downloads)

Book Synopsis Open-Book Management by : John Case

Download or read book Open-Book Management written by John Case and published by Harper Collins. This book was released on 1996-04-12 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Read even the first chapter of this extraordinary book and you'll find yourself cheering, screaming, jumping up and down with excitement. The companies described in this book are decades ahead of the reengineers -- and you don't need to be a Bill Gates or a Jack Welch to put their ideas into practice today." -- George Gendron, editor in chief, Inc. "Companies that practice open-book management seem to have captured some sort of lightning in a bottle." -- Chris Lee, Training "This book should be required reading in corporate America." -- Chicago Tribune "If you want to give your preconceived notions a good kick in the you-know-where, give Case the opportunity to articulate the merits of open-book management." -- Entrepreneur Open-book management is not so much a technique as a way of thinking, a process that actively involves employees in the financial life of the company. Numerous companies have already found that employees who are informed and aware of the company's financial situation are motivated to seek solutions to problems and assume a greater degree of responsibility for its performance. John Case begins by examining the current competitive climate and the history of established management techniques. He shows how the traditional treatment of workers as "hired hands" with little involvement or responsibility beyond their own area is no longer effective in today's ever more competitive global environment. Case clearly and carefully explains the principles of open-book management: timely sharing of crucial financial information with employees; educating the employees to understand and apply the information; empowering employees to apply the information to their own work; and offering employees a stake in the successful implementation of their ideas. Open-book management will take different forms at every company, Case notes, but he offers a wide range of suggestions and guidelines for implementing these principles. He concludes with a series of in-depth case studies, featuring companies of various sizes and financial situations that have successfully implemented open-book management. Open-Book Management is the indispensable guide to teaching employees how to think and act like owners.

Zingerman's Guide to Giving Great Service

Zingerman's Guide to Giving Great Service
Author :
Publisher : Hyperion
Total Pages : 125
Release :
ISBN-10 : 9781401305079
ISBN-13 : 1401305075
Rating : 4/5 (79 Downloads)

Book Synopsis Zingerman's Guide to Giving Great Service by : Ari Weinzweig

Download or read book Zingerman's Guide to Giving Great Service written by Ari Weinzweig and published by Hyperion. This book was released on 2012-06-26 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service. Zingerman's in Ann Arbor, Michigan, is a beloved deli with some of the most loyal clientele around. It has been praised for its products and service in media outlets far and wide, including the New York Times, Men's Journal, Inc. Magazine, Esquire, Atlantic Monthly, USA Today, and Fast Company. And what started out as a small deli has grown to a flourishing restaurant, catering service, bakery, mail-order operation, creamery, and training business. Booming business and loyal customers are proof enough that the Zingerman's team knows a thing or two about customer service. Now in Zingerman's Guide to Giving Great Service, co-founder Ari Weinzweig shares the unique Zingerman method of treating customers, giving the reader step-by-step instructions on what to teach staff, how to train them, how to implement the training, how to measure their success, and finally, how to reward performance. Some of Zingerman's time-tested principles: Customers who get a great product but poor service won't be as loyal as those who are disappointed with a product but get great service. You'll get more complaints if people believe you care enough to listen to them. And that's a good thing. Employees who are rewarded, respected, and well cared for treat customers the same way.