The Experience Economy, With a New Preface by the Authors

The Experience Economy, With a New Preface by the Authors
Author :
Publisher : Harvard Business Press
Total Pages : 412
Release :
ISBN-10 : 9781633697980
ISBN-13 : 1633697983
Rating : 4/5 (80 Downloads)

Book Synopsis The Experience Economy, With a New Preface by the Authors by : B. Joseph Pine II

Download or read book The Experience Economy, With a New Preface by the Authors written by B. Joseph Pine II and published by Harvard Business Press. This book was released on 2019-12-10 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: Time is limited. Attention is scarce. Are you engaging your customers? Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and services, or do they evoke something more--something visceral? Welcome to the Experience Economy, where businesses must form unique connections in order to secure their customers' affections--and ensure their own economic vitality. This seminal book on experience innovation by Joe Pine and Jim Gilmore explores how savvy companies excel by offering compelling experiences for their customers, resulting not only in increased customer allegiance but also in a more profitable bottom line. Translated into thirteen languages, The Experience Economy has become a must-read for leaders of enterprises large and small, for-profit and nonprofit, global and local. Now with a brand-new preface, Pine and Gilmore make an even stronger case for experiences as the critical link between a company and its customers in an increasingly distractible and time-starved world. Filled with detailed examples and actionable advice, The Experience Economy helps companies create personal, dramatic, and even transformative experiences, offering the script from which managers can generate value in ways aligned with a strong customer-centric strategy.

Underground Airlines

Underground Airlines
Author :
Publisher : Mulholland Books
Total Pages : 325
Release :
ISBN-10 : 9780316261234
ISBN-13 : 0316261238
Rating : 4/5 (34 Downloads)

Book Synopsis Underground Airlines by : Ben H. Winters

Download or read book Underground Airlines written by Ben H. Winters and published by Mulholland Books. This book was released on 2016-07-05 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: The bestselling book that asks the question: what would present-day America look like if the Civil War never happened? A New York Times bestseller; a Goodreads Choice finalist; named one of the Best Books of the Year by NPR, Slate, Publishers Weekly, Hudson Bookseller, St. Louis Post-Dispatch, Kirkus Reviews, AudioFile Magazine, and Amazon A young black man calling himself Victor has struck a bargain with federal law enforcement, working as a bounty hunter for the US Marshall Service in exchange for his freedom. He's got plenty of work. In this version of America, slavery continues in four states called "the Hard Four." On the trail of a runaway known as Jackdaw, Victor arrives in Indianapolis knowing that something isn't right -- with the case file, with his work, and with the country itself. As he works to infiltrate the local cell of a abolitionist movement called the Underground Airlines, tracking Jackdaw through the back rooms of churches, empty parking garages, hotels, and medical offices, Victor believes he's hot on the trail. But his strange, increasingly uncanny pursuit is complicated by a boss who won't reveal the extraordinary stakes of Jackdaw's case, as well as by a heartbreaking young woman and her child -- who may be Victor's salvation. Victor believes himself to be a good man doing bad work, unwilling to give up the freedom he has worked so hard to earn. But in pursuing Jackdaw, Victor discovers secrets at the core of the country's arrangement with the Hard Four, secrets the government will preserve at any cost. Underground Airlines is a ground-breaking novel, a wickedly imaginative thriller, and a story of an America that is more like our own than we'd like to believe.

Read Any Good Books?

Read Any Good Books?
Author :
Publisher : Banner of Truth
Total Pages : 22
Release :
ISBN-10 : 0851516335
ISBN-13 : 9780851516332
Rating : 4/5 (35 Downloads)

Book Synopsis Read Any Good Books? by : Sinclair B. Ferguson

Download or read book Read Any Good Books? written by Sinclair B. Ferguson and published by Banner of Truth. This book was released on 1992 with total page 22 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advice on the best books and how to set about reading them.

How to Talk About Books You Haven't Read

How to Talk About Books You Haven't Read
Author :
Publisher : Bloomsbury Publishing USA
Total Pages : 129
Release :
ISBN-10 : 9781596917149
ISBN-13 : 1596917148
Rating : 4/5 (49 Downloads)

Book Synopsis How to Talk About Books You Haven't Read by : Pierre Bayard

Download or read book How to Talk About Books You Haven't Read written by Pierre Bayard and published by Bloomsbury Publishing USA. This book was released on 2010-08-10 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this delightfully witty, provocative book, literature professor and psychoanalyst Pierre Bayard argues that not having read a book need not be an impediment to having an interesting conversation about it. (In fact, he says, in certain situations reading the book is the worst thing you could do.) Using examples from such writers as Graham Greene, Oscar Wilde, Montaigne, and Umberto Eco, he describes the varieties of "non-reading"-from books that you've never heard of to books that you've read and forgotten-and offers advice on how to turn a sticky social situation into an occasion for creative brilliance. Practical, funny, and thought-provoking, How to Talk About Books You Haven't Read-which became a favorite of readers everywhere in the hardcover edition-is in the end a love letter to books, offering a whole new perspective on how we read and absorb them.

The Great Mental Models, Volume 1

The Great Mental Models, Volume 1
Author :
Publisher : Penguin
Total Pages : 209
Release :
ISBN-10 : 9780593719978
ISBN-13 : 0593719972
Rating : 4/5 (78 Downloads)

Book Synopsis The Great Mental Models, Volume 1 by : Shane Parrish

Download or read book The Great Mental Models, Volume 1 written by Shane Parrish and published by Penguin. This book was released on 2024-10-15 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the essential thinking tools you’ve been missing with The Great Mental Models series by Shane Parrish, New York Times bestselling author and the mind behind the acclaimed Farnam Street blog and “The Knowledge Project” podcast. This first book in the series is your guide to learning the crucial thinking tools nobody ever taught you. Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields. Mastering a small number of mental models enables you to rapidly grasp new information, identify patterns others miss, and avoid the common mistakes that hold people back. The Great Mental Models: Volume 1, General Thinking Concepts shows you how making a few tiny changes in the way you think can deliver big results. Drawing on examples from history, business, art, and science, this book details nine of the most versatile, all-purpose mental models you can use right away to improve your decision making and productivity. This book will teach you how to: Avoid blind spots when looking at problems. Find non-obvious solutions. Anticipate and achieve desired outcomes. Play to your strengths, avoid your weaknesses, … and more. The Great Mental Models series demystifies once elusive concepts and illuminates rich knowledge that traditional education overlooks. This series is the most comprehensive and accessible guide on using mental models to better understand our world, solve problems, and gain an advantage.

Giant Spider & Me: A Post-Apocalyptic Tale Vol. 1

Giant Spider & Me: A Post-Apocalyptic Tale Vol. 1
Author :
Publisher : Seven Seas Entertainment
Total Pages : 184
Release :
ISBN-10 : 9781642753080
ISBN-13 : 1642753084
Rating : 4/5 (80 Downloads)

Book Synopsis Giant Spider & Me: A Post-Apocalyptic Tale Vol. 1 by : Kikori Morino

Download or read book Giant Spider & Me: A Post-Apocalyptic Tale Vol. 1 written by Kikori Morino and published by Seven Seas Entertainment. This book was released on 2018-02-20 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: '"A young girl named Nagi and a giant spider make an unusual pair in this post-apocalyptic story, but living in the mountains is lonely, and they''ve managed to find each other. Join them in their strangely sweet domestic bliss as they spend their days sharing tea and throwing picnics, proving that love (and delicious food) can bring together even the most unlikely of friends. "'

My Planet

My Planet
Author :
Publisher : Penguin
Total Pages : 139
Release :
ISBN-10 : 9781621450726
ISBN-13 : 1621450724
Rating : 4/5 (26 Downloads)

Book Synopsis My Planet by : Mary Roach

Download or read book My Planet written by Mary Roach and published by Penguin. This book was released on 2013-04-04 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: From acclaimed, New York Times best-selling author Mary Roach comes the complete collection of her “My Planet” articles published in Reader’s Digest. She was a hit columnist in the magazine, and this book features the articles she wrote in that time. Insightful and hilarious, Mary explores the ins and outs of the modern world: marriage, friends, family, food, technology, customer service, dental floss, and ants—she leaves no element of the American experience unchecked for its inherent paradoxes, pleasures, and foibles. On Cleanliness: Ed has crud vision, and I don’t. I don’t notice filth. Ed sees it everywhere. I am reasonably convinced that Ed can actually see bacteria. . . . He confessed he didn’t like me using his bathrobe because I’d wear it while sitting on the toilet. “It’s not like it goes in the water,” I protested, though if you counted the sash as part of the robe, this wasn’t strictly true. On the Internet: The Internet is a boon for hypochondriacs like me. Right now, for instance, I’m feeling a shooting pain on the side of my neck. A Web search produces five matches, the first three for a condition called Arnold-Chiari Malformation. While my husband, Ed, reads over my shoulder, I recite symptoms from the list. “‘General clumsiness’ and ‘general imbalance,’” I say, as though announcing arrivals at the Marine Corps Ball. “‘Difficulty driving,’ ‘lack of taste,’ ‘difficulty feeling feet on ground.’” “Those aren’t symptoms,” says Ed. “Those are your character flaws.” On Fashion: My husband recently made me try on a bikini. A bikini is not so much a garment as a cloth-based reminder that your parts have been migrating all these years. My waist, I realized that day in the dressing room, has completely disappeared beneath my rib cage, which now rests directly on my hips. I’m exhibiting continental drift in reverse. On Eating Healthy: So Ed and I were eating a lot of vegetables. Vegetables on pasta, vegetables on rice. This was extremely healthy, until you got to the part where Ed and I are found in the kitchen at 10 p.m., feeding on Froot Loops and tubes of cookie dough.