Performance Consulting

Download or read book Performance Consulting written by Dana Gaines Robinson and published by Berrett-Koehler Publishers. This book was released on 1995 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: The traditional training process confuses training activity with performance improvement by focusing on employees' learning needs, rather than on their performance needs. Traditional programs focus on developing excellent learning experiences, while failing to ensure that the newly acquired skills are transferred to the job. Thus, to be effective, training professionals must become ""performance consultants, "" shifting their focus from training delivery to the performance of the company and its individual contributors. Dana & Jim Robinson describe an approach suitable for use in any organizational setting or industry and with any content area. Dozens of useful tools, illustrative exercises, and a case study that threads through the book show how the techniques described are applied in an organizational setting.

Download or read book Performance Consulting written by Dana Gaines Robinson and published by Berrett-Koehler Publishers. This book was released on 2015-06 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW EDITION, REVISED AND UPDATED In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people “jump to solutions” before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented. This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before-published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement. This remains a profoundly practical book, featuring tools, models, and checklists. It will enable you to make a difference in your organization that is valued, measurable, and sustainable.

Download or read book Performance Consulting written by Dana Gaines Robinson and published by Berrett-Koehler Publishers. This book was released on 2008-04-01 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1995 the first edition of Performance Consulting introduced a concept which has since become a cornerstone of the human resource, learning and organizational development fields: training and HR solutions do not take place in a vacuum but must be tied to an organization's business goals. Performance consulting is a process in which a client and consultant partner to achieve business goals by optimizing workgroup performance. In this updated edition, Dana and Jim Robinson draw on what they've learned since the first edition was published twelve years ago, providing both a robust conceptual framework and improved tools and techniques to help the reader move from the traditional role to that of a Performance Consultant. They show readers how to form partnerships with management, help to identify performance required to ensure that business goals are achieved and assist management in taking actions needed for performance to change. They also illustrate the “how-to’s” for assisting management to identify the performance required to achieve business goals; and determining the degree to which the work environment supports and encourages the performance required. Effective HR and learning consultants master both the “science” (the analytical and assessment techniques) and the “art” (the consultative and partnering practices) of performance consulting. For the science of performance consulting, dozens of analytic tools, templates and assessment techniques are provided in the book. Regarding the art, the Robinsons describe the concepts and practices of ACT—building Access, Credibility and Trust—with business managers. In addition, two brand new chapters are dedicated to the skills of reframing requests for solutions into discussion of business goals and performance requirements; and Initiating business goals discussions with business managers and identifying strategic opportunities to partner with those managers in a proactive manner. Performance Consulting Toolkit - The second edition of Performance Consulting references graphic and adaptable tools that can be downloaded to support the performance consulting work the Robinsons describe. These tools are available to purchase and download from this product page. See the Table of Contents link for the full listing of the tools. Some tools (in Adobe PDF) can be printed and shared; others (in Microsoft Word) can be adapted to your specific needs and application requirements.

Download or read book Serious Performance Consulting According to Rummler written by Geary A. Rummler and published by John Wiley & Sons. This book was released on 2007-03-20 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn what Geary Rummler means by Serious Performance Consulting (SPC) as you follow an extensive case study that shows what SPC engagement looks like and what a serious performance consultant does. In this examination, you'll see how to use SPC to: Find a viable critical business issue and establish how a project's success will be evaluated. Use a conceptual performance analysis framework to generate hypotheses for gaps in results. Establish the difference between "is" and "should" performance and the find the cause behind it. Specify a solution set that addresses all significant factors that affect the gap in results. "The idea behind Serious Performance Consulting According to Rummler is as simple as it is brilliant: Take a successful project and let the reader follow the performance consultant through the project. Geary Rummler tops it off with a play-by-play commentary in which he explains the consultant's reasoning and offers the reader the benefit of his experience." ?Klaus Wittkuhn, certified performance technologist and management consultant, Germany and South Africa "No smoke, no mirrors, no double-talk. This is much more than a how-to book; it's a professional development plan for any performance consultant who wants to master the craft." ?John Coné, former chief learning officer, Dell Computer, and consultant in organizational learning

Download or read book You're On! written by Kate F. Hays and published by Amer Psychological Assn. This book was released on 2004-01 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: "You're On! Consulting for Peak Performance provides guidance and advice on counseling performing clients so that they achieve their best. Whether they are what one thinks of traditionally as performers, such as dancers, actors, or musicians, or are people who work in jobs that require performance of any sort, such as lawyers, surgeons, police, and executives, clients in these fields face similar tasks in that they must overcome stress, find focus, and work in a realm where training gives way to instinct in the moment of performance. In their effort to understand what makes a great performer, the authors have compiled interviews with people in numerous performing fields. To answer the question of how consultants can help performers, the authors also interviewed counselors and psychologists who are experienced performance consultants. This book provides a detailed account of how to provide guidance toward achieving peak performance. Packed with practical information on performance consulting and illustrated with vivid and engrossing quotations from the authors' interviews, this book is a must-read for performance consultants, executive coaches, and any therapist or counselor who seeks to enter this burgeoning field."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

Download or read book Performance Consulting written by William J. Rothwell and published by John Wiley & Sons. This book was released on 2013-01-11 with total page 528 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance Consulting If organizations are to be successful they must improve individual and organizational performance in order to establish and maintain a high-performance workplace, develop intellectual capital, promote productivity, and ultimately enhance profitability. Performance Consulting reveals how to distinguish between the signs and symptoms of productivity problems from the underlying root causes and find the most ethical and cost-effective solutions to solve those problems. The book is written for performance consultants, HR professionals, and any leader who want to fulfill the role of a performance consultant in order to develop more productive workers and create a globally-competitive organization. Filled with illustrative examples from giants in the field of human performance technology, the book describes the skills needed in order to become an effective performance consultant. Step by step the author clearly shows how to uncover and deal with challenges and opportunities to improve human performance of organizations by analyzing their present and envisioning their future. The book offers vital information for examining an organization's present conditions that are associated with data collection and analysis methods. It also describes how to foresee future conditions of an organization associated with relevant sources in order to determine their future course. Performance Consulting includes guidelines for implementing performance improvement solutions, which are often identified as performance improvement interventions. The book explains which approaches can offer the solutions that are likely to be most cost-effective, timely, ethical, and socially-responsible. No matter what size your organization or your current job responsibilities, Performance Consulting offers the strategies and information needed to become a dynamic performance consultant.

Download or read book High Performance Consulting Skills written by Mark A. Thomas and published by Thorogood Publishing. This book was released on with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: The concept of the ‘internal consultant’ is now gaining considerable ground as managers in support functions seek to redefine their role and effectiveness. The emphasis that it places on moving from a ‘colleague’ to a ‘client’ perspective within the business can bring major benefits to both adviser and organisation. This book provides... ... a practical understanding of the skills required to become a high-performance internal consultant, whatever your own area of expertise. It will help you: Develop stronger, more productive working relationships with internal clients Secure greater internal client commitment to initiatives and change projects Work effectively in a less formal and hierarchical way on projects and initiatives Market your services and build powerful internal networks Enhance your own worth and value to the organisation Who should read this book? All managers working in support functions, such as HR, audit, training, personnel and IT, as well as areas such as finance and marketing.