Human Resource Management for the Hospitality and Tourism Industries
Author | : Dennis Nickson |
Publisher | : Routledge |
Total Pages | : 321 |
Release | : 2007-02-19 |
ISBN-10 | : 9781136397172 |
ISBN-13 | : 1136397175 |
Rating | : 4/5 (72 Downloads) |
Download or read book Human Resource Management for the Hospitality and Tourism Industries written by Dennis Nickson and published by Routledge. This book was released on 2007-02-19 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: An integrated look at HRM policies and practices in the tourism and hospitality industries A comprehensive contextualisation of the nature of the industries, the dynamics of service quality and the variety of HR policies and practices, including a realistic treatment of training, labour markets, employee relations and remuneration International examples showcase good practice in a variety of organisations, such as Prêt a Manger, Marriott and South West Airlines, as well as a number of examples of good practice in SMEs