Exceeding Expectations

Download or read book Exceeding Expectations written by William R. Looney and published by Enso Books. This book was released on 2009 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an increasingly dynamic and competitive world, organizations of all kinds are continually looking for leaders who can most effectively inspire others to improve productivity and performance. Yet, meeting goals and objectives is no longer enough. Leaders who exceed expectations will be in the best position to emerge as the superstars of their generation. General Looney reflects upon his most formidable experiences during a 40-year career and articulates his leadership philosophy, which is built around a very simple notion -- the greatest leaders are those who not only "exceed expectations," but also inspire others to do the same. Reviews Over the years, I've learned that people at every level of experience and responsibility learn about leadership best from stories which resonate with their own lives. Through a variety of stories, Bill Looney has captured the importance leaders play in creating the right environment to allow organizations to exceed expectations. His reflections on leadership provide a wealth of lessons learned. Well done! Richard B. Myers, Former Chairman of the Joint Chiefs of Staff Whether you are leading military forces or a corporate entity, success is all about exceeding expectations. Bill Looney has it right, and his leadership approach works--I use it in my company! This is a must read for all leaders and those who aspire to leadership positions. Andrew C. Taylor, Chairman and Chief Executive Officer, Enterprise Rent-A-Car There is a dire need for effective leadership in American enterprise today and General Bill Looney's book offers an excellent how-to perspective. As you read it, ask yourself, "How can I apply these common sense techniques to exceed expectations?" Believe me, they will work for you! Bob Gaylor, 5th Chief Master Sergeant of the US Air Force About the Author General Bill Looney retired from the United States Air Force as a general having served on active-duty for forty years. He graduated from the US Air Force Academy in 1966 where was the Cadet Wing Commander and continued to exceed expectations from that point forward. General Looney eventually commanded more organizations than any other Air Force general officer in history with each organization he led achieving demonstrable higher levels of performance and productivity. He is a highly-decorated officer with over 4,200 flying hours. He and his wife, Marilyn, have two daughters, two son-in-laws (both Air Force officers and pilots) and two grandchildren.

Download or read book Exceeding Expectations written by Ron Legarski and published by SolveForce. This book was released on 2024-09-22 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exceeding Expectations: Mastering Customer Experience in the Modern Marketplace is a comprehensive guide for understanding and elevating Customer Experience (CX). This book explores the essential components of CX, from its evolution and the importance of customer psychology to designing seamless digital and omnichannel strategies. It delves into advanced metrics, data analytics, and the role of technology in transforming CX. With real-world case studies, the book offers actionable insights on how businesses can harness CX to drive loyalty, satisfaction, and long-term success. It’s a valuable resource for professionals looking to exceed customer expectations in today’s competitive market.

Download or read book Exceeding Expectations written by J. Naomi Ay and published by J. Naomi Ay. This book was released on with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a newly commissioned ensign in the Allied SpaceForce, Sandy lucked out in her assignment on the S/S Discovery. It was the premier ship in the fleet, the most sought-after posting, and one she deserved after graduating at the top of her class. Sandy was well on her way to fulfilling her dream of becoming a ship captain, just like her mom, the infamous Captain Jill. Unfortunately, only weeks into her first assignment at Sandy’s performance review, she is disheartened to discover that she only Meets Expectations. Knowing that a lackluster rating will never get her that coveted position on the ship’s bridge, Sandy dwells on her poor performance and ends up making more mistakes. This brings her to the attention of the ship’s obsessive-compulsive, perfectionist commander, a man who just happens to be Sandy’s ex-boyfriend, Amyr.

Download or read book It's All About the Guest written by Steve Difillippo and published by Rowman & Littlefield. This book was released on 2013-10-15 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: When’s the last time you picked up a business book that was so engaging you couldn’t put it down? Steve Difillippo was only 24 when he opened his first Davio’s restaurant. Since then, he’s wowed Julia Child with his pomodoro, overlooked some triple-X rated shenanigans at Table 7, taken on American Express, gotten himself into Time and Newsweek (for taking on American Express), cooked a rabbit for Stevie Ray Vaughn, inadvertently gotten a guest divorced, whipped up some tasty eats at the Super Bowl--and that’s just the beginning. The money hasn’t been bad, either: that first restaurant is now the hub of a rapidly growing $50 million restaurant brand group and a $10 million Davio’s brand food line. With guests constantly asking how he did it, Steve has written the ultimate guide to starting a restaurant, running a successful business, enjoying food, and living life. The 5.9 million restaurant workers who say they want to open their own restaurant will go nuts over this book, but so will anybody who loves food and the restaurant world--heck, anybody who wants to make money and have a blast doing it. As a special bonus, Steve includes twelve classic Davio’s recipes.

Download or read book Exceeding Expectations written by Susan J. Kovalik and published by . This book was released on 2001 with total page 419 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Exceeding Expectations written by Nicole Nelson and published by . This book was released on 2006 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Download or read book Exceeds Expectations written by Tricia Berry and published by New Year Publishing LLC. This book was released on 2010 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: LC copy 1 signed by both authors on t.p.; LC copy 2 signed by Danielle Forget Shield only