Emotional Labor and Crisis Response

Emotional Labor and Crisis Response
Author :
Publisher : Routledge
Total Pages : 201
Release :
ISBN-10 : 9781317472124
ISBN-13 : 1317472128
Rating : 4/5 (24 Downloads)

Book Synopsis Emotional Labor and Crisis Response by : Sharon H. Mastracci

Download or read book Emotional Labor and Crisis Response written by Sharon H. Mastracci and published by Routledge. This book was released on 2014-12-18 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.

Emotional Labor and Crisis Response

Emotional Labor and Crisis Response
Author :
Publisher : Routledge
Total Pages : 192
Release :
ISBN-10 : 9781317472131
ISBN-13 : 1317472136
Rating : 4/5 (31 Downloads)

Book Synopsis Emotional Labor and Crisis Response by : Sharon H. Mastracci

Download or read book Emotional Labor and Crisis Response written by Sharon H. Mastracci and published by Routledge. This book was released on 2014-12-18 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.

The Things We Carry

The Things We Carry
Author :
Publisher : Utah State University Press
Total Pages : 350
Release :
ISBN-10 : 9781607329466
ISBN-13 : 1607329468
Rating : 4/5 (66 Downloads)

Book Synopsis The Things We Carry by : Courtney Adams Wooten

Download or read book The Things We Carry written by Courtney Adams Wooten and published by Utah State University Press. This book was released on 2020-11-02 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emotional labor is not adequately talked about or addressed by writing program administrators. The Things We Carry makes this often-invisible labor visible, demonstrates a variety of practical strategies to navigate it reflectively, and opens a path for further research. Particularly timely, this collection considers how writing program administrators work when their schools or regions experience crisis situations. The book is broken into three sections: one emphasizing the WPA’s own work identity, one on fostering community in writing programs, and one on balancing the professional and personal. Chapters written by a diverse range of authors in different institutional and WPA contexts examine the roles of WPAs in traumatic events, such as mass shootings and natural disasters, as well as the emotional labor WPAs perform on a daily basis, such as working with students who have been sexually assaulted or endured racist, sexist, homophobic, and otherwise disenfranchising interactions on campus. The central thread in this collection focuses on “preserving” by acknowledging that emotions are neither good nor bad and that they must be continually reflected upon as WPAs consider what to do with emotional labor and how to respond. Ultimately, this book argues for more visibility of the emotional labor WPAs perform and for WPAs to care for themselves even as they care for others. The Things We Carry extends conversations about WPA emotional labor and offers concrete and useful strategies for administrators working in both a large range of traumatic events as well as daily situations that require tactical work to preserve their sense of self and balance. It will be invaluable to writing program administrators specifically and of interest to other types of administrators as well as scholars in rhetoric and composition who are interested in emotion more broadly.

Emotional Labor

Emotional Labor
Author :
Publisher : Routledge
Total Pages : 256
Release :
ISBN-10 : 9781317472100
ISBN-13 : 1317472101
Rating : 4/5 (00 Downloads)

Book Synopsis Emotional Labor by : Mary E. Guy

Download or read book Emotional Labor written by Mary E. Guy and published by Routledge. This book was released on 2014-12-18 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice - relational work that goes beyond testable job skills but is essential for job completion. This unique book focuses on this emotional labor and what it takes to perform it.The authors weave a powerful narrative of stories from the trenches gleaned through interviews, focus groups, and survey data. They go beyond the veneer of service delivery to the real, live, person-to-person interactions that give meaning to public service.For anyone who has ever felt apathetic toward government work, the words of caseworkers, investigators, administrators, attorneys, correctional staff, and 9/11 call-takers all show the human dimension of bureaucratic work and underscore what it means to work "with feeling."

The Things We Carry

The Things We Carry
Author :
Publisher : University Press of Colorado
Total Pages : 350
Release :
ISBN-10 : 9781646420001
ISBN-13 : 1646420004
Rating : 4/5 (01 Downloads)

Book Synopsis The Things We Carry by : Courtney Adams Wooten

Download or read book The Things We Carry written by Courtney Adams Wooten and published by University Press of Colorado. This book was released on 2020-10-01 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emotional labor is not adequately talked about or addressed by writing program administrators. The Things We Carry makes this often-invisible labor visible, demonstrates a variety of practical strategies to navigate it reflectively, and opens a path for further research. Particularly timely, this collection considers how writing program administrators work when their schools or regions experience crisis situations. The book is broken into three sections: one emphasizing the WPA’s own work identity, one on fostering community in writing programs, and one on balancing the professional and personal. Chapters written by a diverse range of authors in different institutional and WPA contexts examine the roles of WPAs in traumatic events, such as mass shootings and natural disasters, as well as the emotional labor WPAs perform on a daily basis, such as working with students who have been sexually assaulted or endured racist, sexist, homophobic, and otherwise disenfranchising interactions on campus. The central thread in this collection focuses on “preserving” by acknowledging that emotions are neither good nor bad and that they must be continually reflected upon as WPAs consider what to do with emotional labor and how to respond. Ultimately, this book argues for more visibility of the emotional labor WPAs perform and for WPAs to care for themselves even as they care for others. The Things We Carry extends conversations about WPA emotional labor and offers concrete and useful strategies for administrators working in both a large range of traumatic events as well as daily situations that require tactical work to preserve their sense of self and balance. It will be invaluable to writing program administrators specifically and of interest to other types of administrators as well as scholars in rhetoric and composition who are interested in emotion more broadly.

Frontline Crisis Response

Frontline Crisis Response
Author :
Publisher : Cambridge University Press
Total Pages : 277
Release :
ISBN-10 : 9781009262194
ISBN-13 : 100926219X
Rating : 4/5 (94 Downloads)

Book Synopsis Frontline Crisis Response by : Jori P. Kalkman

Download or read book Frontline Crisis Response written by Jori P. Kalkman and published by Cambridge University Press. This book was released on 2023-10-31 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examines the complex dilemmas faced by emergency responders, soldiers, and humanitarians during crisis response operations.

Emotional Labor and Crisis Response

Emotional Labor and Crisis Response
Author :
Publisher :
Total Pages : 173
Release :
ISBN-10 : 131747211X
ISBN-13 : 9781317472117
Rating : 4/5 (1X Downloads)

Book Synopsis Emotional Labor and Crisis Response by : Sharon H. Mastracci

Download or read book Emotional Labor and Crisis Response written by Sharon H. Mastracci and published by . This book was released on 2015 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: