The Art Of Director Excellence

Download or read book A Culture of Excellence written by Fardad Fateri and published by . This book was released on 2018-09-07 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is leadership? What is organizational culture, and why does it matter? How can you ensure your organization excels even while others fail? As the CEO and CLO of a large distributed multi-site and multi-state organization, Dr. Fardad Fateri and James E. York are certainly qualified to answer these questions and more-between them, they have decades of experience leading businesses and organizations at every level. Now for the first time they've put their collected wisdom into an essential book explaining how to take your organization to top levels of performance. The magic word is one you've heard but perhaps not fully considered: culture. At a time of economic uncertainty, it's more vital than ever that your organization's culture encourages passion, responsibility, and success. But how? Read on to discover: -How to transform your organization from one of failure, cynicism, and weakness to one of success, peak performance, and responsibility. -How to display breakthrough leadership traits that will help foster a positive organizational culture. -Real-life examples of great organizational cultures, as well as hands-on lessons. With an ever-increasing gap between organizations that fail and those that skyrocket, the question isn't whether you should read A Culture of Excellence-it's whether you can afford not to!

Download or read book The Art of Learning written by Josh Waitzkin and published by Simon and Schuster. This book was released on 2008-05-27 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: An eight-time national chess champion and world champion martial artist shares the lessons he has learned from two very different competitive arenas, identifying key principles about learning and performance that readers can apply to their life goals. Reprint. 35,000 first printing.

Download or read book Driving Excellence written by Mark Aesch and published by Hachette Books. This book was released on 2011-02-01 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Driving Excellence tells the inspiring story of one man who, with no formal business training, turned an entire industry on its head. Mark Aesch proves that we really can run government like a business, and provide value to taxpayers and shareholders alike. When Aesch took over the Rochester Genesee Regional Transportation Authority in 2004, it was operating with a 27.7-million-dollar deficit, and was poised to raise fares, lay off employees, and slash service. Under Aesch's leadership, those deficits have been eradicated and replaced with multimillion-dollar surpluses; reliance on taxpayer subsidies has been reduced; demand for service has increased at rates three times the national average; and in an unprecedented move, the fare at the Authority's two largest subsidiaries were actually reduced. In Driving Excellence, Aesch shows readers how to create a culture built around selflessness rather than ego, and get employees invested in saving the company. In describing the transition from an ailing business to one that enjoys stunning success--lower fares, multi-million surpluses, and the highest ridership and customer satisfaction levels in twenty years--Aesch offers powerful principles that any organization can implement to achieve exceptional results.

Download or read book Excellence in the Boardroom written by William A. Dimma and published by Etobicoke, Ont. : Wiley. This book was released on 2002-04 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: The perfect board - Board manners and the director from hell - Things boards could do better - Ten best practices of modern corporate governance - Board and director evaluation - Advisory boards - Board responsibilities - Compensation of company directors - Director accreditation - Executive compensation issues - The rubber meets the road : challenges facing corporations - Corporate responsability - Institutional investors - Some contemporary board issues : hostile takeovers - Three core principles of effective coporate governance.

Download or read book CEO Excellence written by Carolyn Dewar and published by Simon and Schuster. This book was released on 2022-03-15 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Based on extensive interviews with today's . . . corporate leaders, this look at how the best CEOs do their jobs focuses on the mindsets and actions that foster an environment of excellence"--

Download or read book The Art of Excellent Products written by Riccardo Illy and published by . This book was released on 2022-02-22 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Italian brands are known to create some of the most premium, sought-after products in the world. Learn to compete in the modern marketplace using the proven business principles that Italian brands have been employing for generations. While it is no secret that Italians create superior products that both withstand the threat of ongoing competition and stand the test of time, the specific business principles that have led to such tried and tested successes are shrouded in secrecy ... until now. Through the age of intense competition from Starbucks and Coffee Bean, the Illy empire has remained at the top of the coffee industry simply by employing key Italian business principles and values. Steeped in businessman Riccardo Illy's personal experiences using these tried and tested Italian business standards to run his family's world-renowned coffee company for generations you will: Learn how to approach your research and development process to find ways to add quality to your products and brand. Understand how Italians have created so many brands that have stood the test of time. Learn how to approach the marketplace so that your product stands out as the go-to product. By applying those principles to your business, you will ensure your products meet or exceed the level of quality necessary to be ultra-competitive in today's market, even in an industry in which new companies aggressively challenge your brand daily.

Download or read book Unleashing Excellence written by Dennis Snow and published by John Wiley & Sons. This book was released on 2009-11-16 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance. Unleashing Excellence gives you practical tools and step-by-step guidance tailored to your company's individual customer service needs. It shows you how to navigate your teams through every step of the implementation process to achieve true customer service excellence. The book covers the training and education of your group, how to measure the quality of your service, how to build a culture of personal accountability, and how to recognize excellence and reward it. Fully revised to include updated information on the latest tools and best practices, as well as the stories and lessons learned from those organizations that have used the process described in the book. Offers proven best practices for designing and implementing an excellent customer service culture Simple format divides content into nine "leadership actions" that guide you through a step-by-step process Shows you how to build a common customer service vision for your entire organization Customer service is vital to the survival of your business. If you want to move your organization's customer service practices from good to great, Unleashing Excellence is the key.