How to Deal With Difficult People

How to Deal With Difficult People
Author :
Publisher : John Wiley & Sons
Total Pages : 215
Release :
ISBN-10 : 9780857085719
ISBN-13 : 0857085719
Rating : 4/5 (19 Downloads)

Book Synopsis How to Deal With Difficult People by : Gill Hasson

Download or read book How to Deal With Difficult People written by Gill Hasson and published by John Wiley & Sons. This book was released on 2014-10-29 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.

How to Deal with Difficult People

How to Deal with Difficult People
Author :
Publisher : Capstone
Total Pages : 240
Release :
ISBN-10 : 0857088580
ISBN-13 : 9780857088581
Rating : 4/5 (80 Downloads)

Book Synopsis How to Deal with Difficult People by : Gill Hasson

Download or read book How to Deal with Difficult People written by Gill Hasson and published by Capstone. This book was released on 2019-12-09 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: MANAGE PROBLEM PEOPLE AND MOVE ON! Whether it's a problem manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive, or attack. But there are smarter moves to make when dealing with difficult people. STAY CALM. CHANGE WHAT YOU CAN This book explains how to cope with a range of situations with difficult people and to focus on what you can change. You'll learn to take responsibility for your responses to manage and influence positive outcomes. A special bonus chapter on social confidence arms you with tools and tactics to handle all kinds of people and gives you real world examples and hands on solutions. This book helps you: Understand what makes difficult people tick and how to best handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people - hostile, manipulative, and impossible Know when to choose your battles, and when to walk away

Powerful Phrases for Dealing with Difficult People

Powerful Phrases for Dealing with Difficult People
Author :
Publisher : AMACOM
Total Pages : 242
Release :
ISBN-10 : 9780814432990
ISBN-13 : 0814432999
Rating : 4/5 (90 Downloads)

Book Synopsis Powerful Phrases for Dealing with Difficult People by : Renee Evenson

Download or read book Powerful Phrases for Dealing with Difficult People written by Renee Evenson and published by AMACOM. This book was released on 2013-10-15 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.

Talking to 'Crazy'

Talking to 'Crazy'
Author :
Publisher : AMACOM
Total Pages : 273
Release :
ISBN-10 : 9780814439593
ISBN-13 : 0814439594
Rating : 4/5 (93 Downloads)

Book Synopsis Talking to 'Crazy' by : Mark Goulston

Download or read book Talking to 'Crazy' written by Mark Goulston and published by AMACOM. This book was released on 2018-07-10 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: No matter how hard you try to reason with irrational people, it never works. So how do you talk to someone who just won't listen? You can't win by ignoring the insanity, and you can't argue it away. However, you can stop it cold. Top-ranked psychiatrist and communication expert Mark Goulston shows you just how to do so in this life-changing book for everyone trapped in maddening personal or professional relationships. Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them. In Talking to “Crazy”, you will learn: Why people act the way they do How instinctive responses can exacerbate the situation, and what to do instead When to confront a problem and when to walk away How to activate the Sanity Cycle, which quickly transforms you from threat to ally How to use 14 simple yet effective communication techniques, including assertive submission flattery, the kiss-off, and more You can't reason with unreasonable people, but you can reach them. Talking to “Crazy” shows you just how easy it is to do it.

Dealing With Difficult People

Dealing With Difficult People
Author :
Publisher : McGraw Hill Professional
Total Pages : 127
Release :
ISBN-10 : 9780071487153
ISBN-13 : 0071487158
Rating : 4/5 (53 Downloads)

Book Synopsis Dealing With Difficult People by : Rick Brinkman

Download or read book Dealing With Difficult People written by Rick Brinkman and published by McGraw Hill Professional. This book was released on 2006-04-07 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult

Coping with Difficult People

Coping with Difficult People
Author :
Publisher : Dell
Total Pages : 242
Release :
ISBN-10 : 9780440202011
ISBN-13 : 0440202019
Rating : 4/5 (11 Downloads)

Book Synopsis Coping with Difficult People by : Robert M. Bramson, Ph.D.

Download or read book Coping with Difficult People written by Robert M. Bramson, Ph.D. and published by Dell. This book was released on 1988-09-01 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to: Stand up to anyone -- without fighting. Blunt a sniper's attack. Get a clam to talk. Cut off a Sherman tank at the pass. Manage bulldozers. Get stallers off the dime. Move a complainer into a problem-solving mode. Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!

How to Deal With Difficult People

How to Deal With Difficult People
Author :
Publisher : John Wiley & Sons
Total Pages : 215
Release :
ISBN-10 : 9780857085672
ISBN-13 : 0857085670
Rating : 4/5 (72 Downloads)

Book Synopsis How to Deal With Difficult People by : Gill Hasson

Download or read book How to Deal With Difficult People written by Gill Hasson and published by John Wiley & Sons. This book was released on 2015-01-07 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.